FAQs

Your Questions, Answered

Find quick answers to questions about our laundry services.

Is SJ Express Laundry Bali open 24 hours?

Yes, we offer 24-hour laundry services for your convenience.

How long does the laundry process take?

The turnaround time depends on the package you choose. Express services are available for urgent needs.

Do you accept laundry by the kilo or by the single load?

Yes, we accept laundry by the kilo or by the single load, depending on your needs.

Is there a laundry pick-up and drop-off service?

We offer a pick-up and drop-off service in certain areas. Please contact us for details.

Are clothes separated during washing?

Yes, clothes are separated by color and material type to maintain quality.

Is it safe for special fabrics?

We use appropriate washing methods to ensure the safety and well-being of your clothes.

Can we handle large-scale laundry?

Yes, we cater to households, villas, and hotels.

How do I place an order?

You can visit our outlet or contact us through the contact information provided.

Is the detergent used safe for clothing?

Yes, we use high-quality detergent that is safe for clothing and comfortable for everyday use.

What if I receive a returned item or have a complaint?

Please contact us immediately. Our team is ready to assist and address any concerns promptly.

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+62 81-7970-7979
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Jl. Bukit Permai No.04, Jimbaran, Kec. Kuta Sel., Kab Badung, Bali 80361

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